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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,020 Points: -13,298
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USA Customer Service contact:
Email: customerservice@deagostiniusa.com
Call: 1-877-544-6779
USA forum support: Markwarren (Mark).
International Shipping is available of full kits or accessories not available on the US website: http://forum.model-space...spx?g=posts&t=19289
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 Rank: Newbie Groups: Registered
Joined: 09/10/2016 Posts: 1 Points: 3
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Haven't received any issues for my Falcon build in over 10 months when I call no one knows anything what's going on at model space will I ever get my missing issues?
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 Rank: Super-Elite      Groups: Moderator, Tech Support, Technical Support, Registered, Forum Support Team, Forum Support USA, Global Forum Support, Global Forum Support Team Joined: 17/12/2013 Posts: 3,955 Points: 11,890 Location: NY, USA
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Hi there, sorry to hear you are having a problem.Please reply to my private message.I am one of the forum support team members.
Carl
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 Rank: Semi-Pro Level 2 Groups: Registered
Joined: 18/06/2014 Posts: 80 Points: 254
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[/b[b]]OK, I understand the Covid delays. I'm still waiting for my Pack 7 delivery on the Ford GT40. I'm patient. But my question is, if it takes 3 months for the parts to be delivered to you, will I get Pack 7, 8 and 9 all at once when deliveries resume?
Thank you
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 Rank: Beginner Level 3 Groups: Registered
Joined: 10/10/2019 Posts: 29 Points: 57 Location: NJ
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Also been waiting months for pack 10 + on Dodge Charger. Customer service said they have no idea when they are getting a shipment ? 
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Rank: Administration  Groups: Administrator, Administrators Joined: 24/08/2009 Posts: 1,756 Points: 5,375 Location: Nevada, US
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Packs 10 and 11 are MIA Sorry! This section doesn’t get a lot of traffic, and I flat missed this. Mark “Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”
Marcus Aurelius
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Rank: Beginner Level 3 Groups: Registered
Joined: 10/10/2019 Posts: 29 Points: 57 Location: NJ
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I just received packs 10 & 11.....
Thank you. Hopefully smooth sailing for the rest of the build.
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UK
