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Positive signs on the errant Pack 15 Options
CaptnBirdseye
#1 Posted : 19 October 2021 12:27:44

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Great news folks! Woot Woot

Just spoken to CS regarding the resumption of deliveries for the Millenium Falcon. They were able to confirm deliveries have commenced from Italy, and we 'should' start to receive our packs from end of November!!! ThumpUp
admin
#2 Posted : 19 October 2021 16:35:27
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CaptnBirdseye wrote:
Great news folks! Woot Woot

Just spoken to CS regarding the resumption of deliveries for the Millenium Falcon. They were able to confirm deliveries have commenced from Italy, and we 'should' start to receive our packs from end of November!!! ThumpUp



“Errant??” Pack 15 has passed into the realms of mythology! It was that tiny bit of unobtanium included…

Mark
“The charm of fishing is the elusive pursuit of the attainable, a perpetual series of occasions for hope”

John Burton
z8000783
#3 Posted : 19 October 2021 19:31:04

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admin
#4 Posted : 20 October 2021 03:12:38
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z8000783 wrote:

I've got a bad feeling about this ...




I’ll try and get something a bit more definitive.

I’ll be the FIRST one to do the happy dance if pack 15 starts showing up!

I honestly have not ever been able to get an answer on why it has been OOS for so long. (Thus my response above)

Best,

Mark
“The charm of fishing is the elusive pursuit of the attainable, a perpetual series of occasions for hope”

John Burton
r2p0
#5 Posted : 20 October 2021 23:22:43

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after waiting 1 year really ??? and what's happen with the poor customer service ( sill no answer to my message)
bmwiggins
#6 Posted : 21 October 2021 14:24:12

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admin wrote:
z8000783 wrote:

I've got a bad feeling about this ...




I’ll try and get something a bit more definitive.

I’ll be the FIRST one to do the happy dance if pack 15 starts showing up!

I honestly have not ever been able to get an answer on why it has been OOS for so long. (Thus my response above)

Best,

Mark


Thanks for the update Mark and also for keeping on at them for answers, it must have been frustrating. It's just a pity their CS department didn't think to send a quick e-mail out to everyone to say this as soon as they knew it.
Built - R2D2, Thunderbird 2, X-Wing / Building ( Ha!) - Millenium Falcon
Xris
#7 Posted : 16 November 2021 05:20:44

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Received pack 56 back in May nothing since. Have tried to contact no reply. Will I start to recieve the rest soon? Really want to complete this build. Thanks for any updates or help
admin
#8 Posted : 16 November 2021 05:29:30
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Xris wrote:
Received pack 56 back in May nothing since. Have tried to contact no reply. Will I start to recieve the rest soon? Really want to complete this build. Thanks for any updates or help


Hello,

Please shoot me a PM with all your contact details. You should have been replied to!

The US is also stalled at pack 15, but as mentioned above, they are starting to show up. The US DeAgostini director is ABSOLUTELY committed to everyone getting their full kit. It’s been a perfect storm of problems!

Hope to hear from you,

Mark
“The charm of fishing is the elusive pursuit of the attainable, a perpetual series of occasions for hope”

John Burton
Xris
#9 Posted : 16 November 2021 06:09:37

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Thanks for the reply hopefully the Pm was recieved BigGrin

“Do I dare
Disturb the universe?
In a minute there is time
For decisions and revisions which a minute will reverse.”

― T.S. Eliot
danielr192
#10 Posted : 26 November 2021 22:01:33

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You'll forgive me if I remain skeptical. I feel I've been scammed for the hundreds I've spent on this kit so far. Over a year with no shipments and very little information as to why. I was supposed to have received all kits by now.

It makes me ill to think what I've built so far will have to be thrown in the trash uncompleted.

Completely unacceptable way to run a business in my opinion.
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