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giant242
#81 Posted : 10 March 2018 09:37:34

Rank: Amateur Level 1
Build-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 13/10/2017
Posts: 36
Points: 114
Location: Sacramento
It has been two months since I spoke with ModelSpace about the missing keel and rudder for my ship. The US link to the forum has gone away, I had to register in the UK forum just so I could tell Y'all goodbye and how I really enjoyed the people in this forum.

In my last E-mail I asked if they were ever going to ship the parts "or should I just badcan the whole mess?" That was weeks ago, nothing replied. I guess I'll try to 'wing it' for a bit but I'm pretty sure this will just turn out to be some pretty expensive kindling.

have fun my friends, jess
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arpurchase
#82 Posted : 10 March 2018 10:59:24

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 27/09/2011
Posts: 15,196
Points: 45,687
Location: Dudley
Hi Jess

Sorry to here about your problems with parts I will be putting this under the US teams nose after I write this. He should be contacting you to get things moving.

One other thing sometimes emails can get missed so its always better to phone US C/S if possible to get things resolved more quickly.

Thanks

Andy
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Metal Mech
#83 Posted : 10 March 2018 13:46:59

Rank: Master

Active Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 07/07/2015
Posts: 1,292
Points: 3,928
Location: Allentown PA
giant242 wrote:
It has been two months since I spoke with ModelSpace about the missing keel and rudder for my ship. The US link to the forum has gone away, I had to register in the UK forum just so I could tell Y'all goodbye and how I really enjoyed the people in this forum.

In my last E-mail I asked if they were ever going to ship the parts "or should I just badcan the whole mess?" That was weeks ago, nothing replied. I guess I'll try to 'wing it' for a bit but I'm pretty sure this will just turn out to be some pretty expensive kindling.

have fun my friends, jess

Hey Jess I have sent you a PM. Please respond with then info I requested and I will get this sorted out for you.

Yes the US forum page is having issues. It is being worked on.

DeAgostini kit builds:

Millennium Falcon: 18% Complete
Shelby GT-500: 28% Complete
Thunderbird 2: 13.75% Complete
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