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 Rank: Newbie Groups: Registered
Joined: 21/01/2018 Posts: 1 Points: 3 Location: Toronto
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Hey guys, I am missing last pack 24 stages 78-80. ModelSpace is out of stock for the last 4 month and no idea when and if they will be getting the parts. Does anyone have extras by chance? Not getting any help from the company. Was offered a refund for last pack but what good does it do when I am sitting on other 23 useless packs and unable to complete the model??
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 Rank: Master      Groups: Registered
Joined: 07/07/2015 Posts: 1,292 Points: 3,928 Location: Allentown PA
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Hey welcome to the forum. I am the Forum Support Team member for the US, Canada and Mexico. I am sending you a PM with the information I need. Reply with this info and I will send it along and get you sorted out.
DeAgostini kit builds:
Millennium Falcon: 18% Complete
Shelby GT-500: 28% Complete
Thunderbird 2: 13.75% Complete
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Rank: Newbie Groups: Registered
Joined: 31/01/2018 Posts: 1 Points: 3
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Shurick, I have the same problem but I'm missing pack 22. This has been on-going for me since August 2017. I've spoken with multiple people at Model Space with no concrete results. I have a 21 month Countach laying in pieces and months 23 and 24 sitting in boxes.
I was going to start a Jag E-type subscription when I finished the Countach but now I'm not so sure. The Pocher 1/4 Ducati may get my future business instead.
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Rank: Master Groups: Registered
Joined: 07/07/2015 Posts: 1,292 Points: 3,928 Location: Allentown PA
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NYCpersian wrote:Shurick, I have the same problem but I'm missing pack 22. This has been on-going for me since August 2017. I've spoken with multiple people at Model Space with no concrete results. I have a 21 month Countach laying in pieces and months 23 and 24 sitting in boxes.
I was going to start a Jag E-type subscription when I finished the Countach but now I'm not so sure. The Pocher 1/4 Ducati may get my future business instead. I will send you a PM and if your interested I will send off your information and see if this can get sorted out.
DeAgostini kit builds:
Millennium Falcon: 18% Complete
Shelby GT-500: 28% Complete
Thunderbird 2: 13.75% Complete
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 Rank: Beginner Level 1 Groups: Registered
Joined: 03/01/2017 Posts: 5 Points: 15 Location: Alberta, Canada
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NYCpersian wrote:Shurick, I have the same problem but I'm missing pack 22. This has been on-going for me since August 2017. I've spoken with multiple people at Model Space with no concrete results. I have a 21 month Countach laying in pieces and months 23 and 24 sitting in boxes.
I was going to start a Jag E-type subscription when I finished the Countach but now I'm not so sure. The Pocher 1/4 Ducati may get my future business instead. I'm in the same boat. I just got pack 24 in the mail today, I was pretty excited to get it done! Then I realized I'm still missing pack 22. I'm moving in May, and worried I'm going to lose or damage parts. I was so excited to start another car after this one was done last November, but this is very discouraging. I really love all of the detail and assembling the model was great, but between the issues I've had with poorly finished painted surfaces and waiting 4 months (and counting) for the parts to finish the car, I think I'll take my $1500 purchase elsewhere.
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Rank: Master Groups: Registered
Joined: 07/07/2015 Posts: 1,292 Points: 3,928 Location: Allentown PA
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Sean111 wrote:NYCpersian wrote:Shurick, I have the same problem but I'm missing pack 22. This has been on-going for me since August 2017. I've spoken with multiple people at Model Space with no concrete results. I have a 21 month Countach laying in pieces and months 23 and 24 sitting in boxes.
I was going to start a Jag E-type subscription when I finished the Countach but now I'm not so sure. The Pocher 1/4 Ducati may get my future business instead. I'm in the same boat. I just got pack 24 in the mail today, I was pretty excited to get it done! Then I realized I'm still missing pack 22. I'm moving in May, and worried I'm going to lose or damage parts. I was so excited to start another car after this one was done last November, but this is very discouraging. I really love all of the detail and assembling the model was great, but between the issues I've had with poorly finished painted surfaces and waiting 4 months (and counting) for the parts to finish the car, I think I'll take my $1500 purchase elsewhere. Sent you a PM, please reply and I will help get this sorted.
DeAgostini kit builds:
Millennium Falcon: 18% Complete
Shelby GT-500: 28% Complete
Thunderbird 2: 13.75% Complete
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Rank: Newbie Groups: Registered
Joined: 20/04/2018 Posts: 1 Points: 3
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I'm in the same boat with a full kit Lamborghini Countach that is missing pack 22 since August 2017. After months of being told it was on backorder, the last contact was to tell me it was due in a few weeks and that time has now passed. I can't get any response from support and I'm at the point of getting my credit card company involved. I'd rather have the pack to complete the kit set so I can complete the build tho. Any help would be appreciated. PM'd Metal Mech as he has asked others to do. I'll follow up with the results.
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Metal Mech should be able to assist
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Rank: Master Groups: Registered
Joined: 07/07/2015 Posts: 1,292 Points: 3,928 Location: Allentown PA
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rfuller wrote:I'm in the same boat with a full kit Lamborghini Countach that is missing pack 22 since August 2017. After months of being told it was on backorder, the last contact was to tell me it was due in a few weeks and that time has now passed. I can't get any response from support and I'm at the point of getting my credit card company involved. I'd rather have the pack to complete the kit set so I can complete the build tho. Any help would be appreciated. PM'd Metal Mech as he has asked others to do. I'll follow up with the results. I have sent you a PM with the information need. Will get this looked into as soon as I hear back from you.
DeAgostini kit builds:
Millennium Falcon: 18% Complete
Shelby GT-500: 28% Complete
Thunderbird 2: 13.75% Complete
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Rank: Beginner Level 1 Groups: Registered
Joined: 03/01/2017 Posts: 5 Points: 15 Location: Alberta, Canada
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Well, it's been almost a year now, and still no sign of pack 22. Anybody wanna sell me one, so that I can get this pile of parts off of my desk?
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Rank: Beginner Level 1 Groups: Registered
Joined: 03/01/2017 Posts: 5 Points: 15 Location: Alberta, Canada
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Is anybody else still waiting for this pack? There are a couple of kits on sale I'd be interested in starting, but I don't want to get stuck with more expensive, incomplete kits...
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Hi Sean, I have sent you a pm Cheers Mark
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Rank: Newbie Groups: Registered
Joined: 18/12/2018 Posts: 2 Points: 9
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Good morning , I still haven't received these packs
pack 9
pack 10
pack 13
pack 14
pack 21
pack 22
issues ( 28,29,30,31,32,33,34,41,42,43,44,45,46,47,68,69,70,71,72,73,74)
I am in Italy , can somebody help me please ??
Thanks in advance
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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boboz wrote:Good morning , I still haven't received these packs
pack 9
pack 10
pack 13
pack 14
pack 21
pack 22
issues ( 28,29,30,31,32,33,34,41,42,43,44,45,46,47,68,69,70,71,72,73,74)
I am in Italy , can somebody help me please ??
Thanks in advance You need to contact Italian customer services, the UK does not have any access to any Italian customer accounts
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Rank: Newbie Groups: Registered
Joined: 18/12/2018 Posts: 2 Points: 9
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Hi , thanks for the quick response , i contacted italian customer service for about 1 year and half , and still the same answer , the packs are not in sotck at the moment , can somebody send me the packs from england ?
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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boboz wrote:Hi , thanks for the quick response , i contacted italian customer service for about 1 year and half , and still the same answer , the packs are not in sotck at the moment , can somebody send me the packs from england ? That's not possible. A new delivery is expected soon and Italy should then be able to supply what you need.
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Rank: Beginner Level 1 Groups: Registered
Joined: 03/01/2017 Posts: 5 Points: 15 Location: Alberta, Canada
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Has anybody received their missing pack yet? I'm starting to think I'll be stuck with an expensive, incomplete paperweight...
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Guest
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UK
