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admin
#1 Posted : 23 September 2021 17:30:47
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Joined: 24/08/2009
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Location: UK
Hi All,

With the issues processing Credit Card payments in the UK, and Germany, a lot of subscriptions have come to a halt.

However, I’m informed by Italy that the PayPal system of collecting funds is still up and running, without issues. So, if you want, you can switch your payments to PayPal, and your subscription will resume.

Hth,

Mark
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Woobag
#2 Posted : 28 September 2021 14:34:43

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Joined: 26/09/2021
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Location: Cheltenham
And how do I go about changing to PayPal?

Simon
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Alfordboy17
#3 Posted : 28 September 2021 18:44:22

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I sent an email to customer services last Friday asking this same question but guess what - no reply to date!

John
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DaveG6HNI
#4 Posted : 03 October 2021 12:30:40

Rank: Semi-Pro Level 1

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Joined: 30/11/2016
Posts: 60
Points: 179
Location: Rochford, UK
Hi can someone advise please, I see there appears to be an issue regarding payments, but can't see any details ???

I have just realised that I have stopped receiving my Ford GT40 part works ?

The last pack I received was Pk 10 in June, invoice dated 27/5/21

Can anyone explain the issues and who I need to speak to please.


I logged into my on-line account but the only shows my 1st payment for the GT40 and TB2 Pod 2 ?

All my previous part work orders are also missing, Thunderbird 2, R2D2, Millennium Falcon, McLaren MP4.
Built..... - Aston Martin DB5 and McLaren MP4-23
Built..... - Millennium Falcon
Built..... - R2-D2
Built..... - Thunderbird 2 + Pod 2 + Take-off Ramp
Building.. - Ford GT40
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Alfordboy17
#5 Posted : 03 October 2021 14:46:04

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I spoke to c/s on Thursday last regarding making payment by PayPal but was advised that starting payment part way through a project was extremely difficult and I was advised to be patient as things are progressing with regard to normal bank payments and hopefully will be sorted sooner rather than later.

John
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admin
#6 Posted : 03 October 2021 15:44:25
Rank: Administration


Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds

Joined: 24/08/2009
Posts: 1,928
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Location: UK
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