Welcome Guest Search | Active Topics | Log In | Register

Parts Question Options
#1 Posted : 23 January 2020 02:52:12

Rank: Semi-Pro Level 1

Build-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 29/03/2015
Posts: 52
Points: 142
Location: Granbury, Texas
I received parts pack 5 back in November and the parts for issue 20 were not in the pack. I sent in a parts request on November 19, 2019 and received a reply that the parts would be coming from the UK and it would take 2 to 3 weeks for me to receive them and to let CS know if I didn't get them.

I didn't get any other response.

On December 30, 2019, I replied to the response I had received in November and the CS agent said the parts had been backordered and she had resent the request and raised the level to expedite the delivery. Once again coming from the UK and 2 to 3 weeks delivery time and to let them know if I hadn't received them. No other response.

I now have sent another request for these parts and haven't received any response what so ever.

I really need these parts so I can finish the second Laser Cannon. I cannot finish the 2nd wing until then. It has been almost 2 1/2 months since I originally requested these parts to no avail.

#2 Posted : 23 January 2020 05:47:26
Rank: Administration

Groups: Administrator, Administrators

Joined: 24/08/2009
Posts: 1,652
Points: 5,049
Location: Nevada, US

Shoot me a PM with your name and address. I'll kick it upstairs.

“No man ever steps in the same river twice, for it’s not the same river and he’s not the same man.”


Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 0.079 seconds.